We collect personal information when you visit our website, subscribe to our newsletter, fill out a form, or contact us. This may include your name, email address, phone number, event details, and technical data such as your IP address, browser type, device information, and the pages you visit.

We use your information to respond to inquiries, provide and improve our services, personalize your experience, send updates you've requested, and to measure and improve our marketing and advertising. We do not sell your personal information.

We keep your information for as long as needed to respond to your inquiry, provide our services, and meet our business and legal obligations. If you ask us to delete it, we will do so unless we are required to keep it by law.

When you submit an inquiry or contact form, we store the details you provide - such as your name, contact information, and event details - in our customer relationship system (CRM) so we can respond, prepare a proposal, and follow up with you about your event. From time to time we may also contact you about our services or upcoming availability. Every marketing email or text includes a way to opt out, and you can ask us to stop contacting you or to remove your information at any time by emailing info@jandcomusic.com.

Our website uses cookies and similar technologies (such as pixels and tags) to operate the site, remember your preferences, understand how visitors use the site, and support our advertising. Some of these are set by third parties. You can manage or disable cookies through your browser settings, though some features of the site may not work as intended.

We advertise our services on platforms including Facebook and Instagram (Meta). To measure and improve these ads, our website uses the Meta Pixel - a small piece of code that helps us understand the actions visitors take on our site (for example, viewing a page or submitting a form).

Through the Meta Pixel, certain information - such as your IP address, device and browser information, the pages you visit, and the actions you take on our site - may be collected and shared with Meta. We use this to:

• measure the performance of our ads,

• understand how visitors found us, and

• show relevant ads to people who have visited our website, or to people similar to them (known as "retargeting" or "remarketing").

This information is handled in accordance with Meta's own Data Policy (facebook.com/policy). We do not share your name or contact details with Meta for this purpose.

You can control how your data is used for advertising:

• Meta: Adjust your ad preferences at facebook.com/adpreferences and in your Instagram settings.

• Your browser: Block or delete cookies, or turn on "Do Not Track."

• Industry opt-outs: youradchoices.ca (Canada), optout.aboutads.info, or youronlinechoices.eu (EU).

We share information only with service providers who help us run our business and marketing (such as Meta, our website host, and our email and CRM tools), or where required by law. We do not sell your personal information.

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is entirely secure.

Under Canadian privacy law (PIPEDA), you have the right to access, update, or delete your personal information, and to withdraw consent to marketing communications at any time. To exercise these rights, contact us using the details below.

We may update this policy from time to time. The "last updated" date below reflects the most recent changes.

For any questions about this policy or your personal information, email us at info@jandcomusic.com.